Find answers to common questions about our products, orders, and services.
Absolutely! All Mela Glow products are 100% cruelty-free. We never test on animals, and neither do our suppliers.
Absolutely. Our makeup is thoughtfully created to complement a wide range of skin tones, celebrating beauty in every shade.
Most products have a shelf life of 12-24 months unopened. Once opened, we recommend using within 6-12 months. Check the product packaging for specific details.
Each product includes shade descriptions and images to help guide you. If you’re unsure, feel free to contact us and we’ll be happy to assist.
Due to hygiene reasons, we do not accept returns on opened or used beauty products.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Our Luxury Virgin Hair Bundles are made from 100% premium-quality hair, offering:
• Soft, smooth texture
• Long-lasting durability
• A natural, flawless finish
Perfect for sew-ins, wigs, and protective styles.
Yes. Our virgin hair can be styled, curled, straightened, and coloured by a professional.
You can reach us via our Contact page (https://www.melaglowcosmetics.com/contact)or email us directly. We aim to respond within 24–48 hours.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.
Absolutely. We use industry-standard SSL encryption and never store your full credit card information on our servers.